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Frequently-Asked Questions (FAQ)
  1. How are these online courses any different from just reading a book?
  2. How long should it take me to complete an individual course?
  3. How long will it take me to learn a new skill?
  4. What if I am on vacation or traveling during part of my course enrollment period?
  5. What type of computer should I have in order to use these courses?
  6. What is the recommended Internet connection speed?
  7. If I cannot finish all of the training that I want to today, can I pick up where I left off later?
  8. Does Authorware Web Player have to be installed on each computer that I train from?
  9. Is there a particular Web browser that is recommended for use with these courses?
  10. Do I have to buy an application like Microsoft Excel before I can take your training?
  11. Why can I not see the entire training screen? Only part of the screen seems to be visible once I go into a training lesson.
  12. I am not very good with computers. Is there any way that you can make this training easy for me?
  13. Are there any help instructions or documentation to guide me?
  14. Many of these computer terms are new to me. How will I be able to understand them all?
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